Quality Assurance Review Essay

According to Merriam Webster (2014), Provision is the act or process of provide or providing something. Every comp some(prenominal) provides a provision or has a mission statement that their company stand by, which shows what go that company, volition give way to delivering to their invitees. We as captains and them as businesses have an obligation to deliver direct go effectively to help invitees adapt socially and effectively in society. It is the companies obligation to provide invitees with the function that sustain a good work or living environment. Companies are dedicated to providing direct support returns that will enhance a customers quality of life, and that is designed to decorous the needs of their lymph node.Moreover, it is important that rung build their time to participate in activities with the guests that they are servicing. It is as well the responsibility of the company, to make sure their cater is enlightened and trained in their area of concent ration to assist their leaf node. It is important to m different relationships with leaf nodes that will allot them to engage in everyday life activities. It is provided that any person that is working(a)s with clients to engage in activities with their client. Clients have IEP (Individual Education Plan) programs that should be followed to assure the client is receiving the proper education that is based on their need. It is up to the worker to provide clients with a structured setting which will allow them to see if the client is learning fit to their plan or their day. In every event, every feel is intimately providing proper service to the client.Furthermore, its about creating independence in that client by setting donnish and functional goals that are attainable and reachable from a realistic aspect for that client. A professionals theatrical role is non to please coworkers but, their purpose is to be an advocate for their client. In the case scenario of the rung phallus providing services appropriately toclients, certain information is required in the process of assembly and covering the basic components of quality assurance, which are proper provision of service, client satisfaction with the service and proper documentation. With reasoning, questions have been formulated to help manage and prevent future craft and misappropriation of services as it pertains indoors these guide casts.From the information ga in that respectd from the ply at the civilise, the client, and all that is involved with working with this particular client, the question is, since the goal for the supply part was to develop and halt a client-centered service and to provide quality service and moderate the clients satisfaction, should that particular client have had services from our power because of a familial disease in which he/she was recently treated for according to the teacher at the school?According to the teacher employed at the school, where the ply segment was working with the client stated that this particular staff extremity was frequently late, was this tardiness professionally and sanctionedly documented? As inform by the teacher at the school where the staff member was working with the client, the teacher reports (if legally documented) that the staff member did not engage in their professional interventions towards a certain client about their behavior on a particular day. Were on that point any witnesses to this behavior and did the staff not intervene in stopping a certain behavior from this client? The reasoning target these questions is as followsAlthough the teacher at the school at which my agencies staff member was working with a particular client, it was not describe or stated about any legal documentation on this workers tardiness at this school. Also was there a unique(predicate) reason for which my staff member did not tailor in her interventions towards a particular client due to their behavior that was reported to me, the film director of the agency. It is believed that concourse the correct and adequate information from all parties involved when working with clients peculiarly in the health care profession, helps those involved have a best(p) understanding what kind of frame of mind the particular staff member, the client involved and even the teacher working with both parties, it is important to welcome such information so that there is no misinterpretation in communication, documenting all actions involved, or just documenting the days activities so that the agency and the school cansee if the client shows any improvement with working with a particular staff member.This also helps prevent any legal action involving all parties regarding he said/she said, or future fraud towards a certain agency. As it pertains to the thrill that the staff member is not open to feedback, how was the staff member approached about this feedback? Was this communicated in a professi onal manner? How exactly did the staff member respond to feedback given? Lastly, did the staff member give reasoning for not accepting feedback about services rendered? This limit of wondering(a) is important because it approaches the first accusation from all angles. These questions are trying to determine whether or not the staff member is blatantly refusing to accept feedback or if they are accepting feedback and just not implementing it.It is also important to not how the feedback was approached. If the feedback was delivered in a negative or accusative way it may not have been implemented because the staff member may have a strict treatment plan and be avoiding confrontation with the teacher by just not accepting feedback. This is wherefore it is important to understand the staff members reasoning after part not accepting feedback. It determines whether or not this staff member is providing the client with the proper services and that the staff understands what these servi ces are so that there are no misunderstandings. As it pertains to the accusation that the staff member does not tailor their interventions to the client according to his behavior on a proper(postnominal) day, please name one example where the staff member did not tailor their interventions to fit the clients needs? How was the staff member approached about this incident? Did the staff member give reasoning for act their planned treatment?Was this incident documented and if so how was it documented? Were the clients needs met? Was the client unsatisfied with their services provided? This line of wondering(a) is important because it makes sure that the client is receiving the proper services that they need. The staff members treatment plan should always be centered on what is best for the client not what is easier for the staff member. It is also important that a staff member with a strict treatment plan not stray from their original treatment plan if it affects the overall effecti veness of the treatment. This is why it is important to understand the staff members reasoning behind not altering their original treatment plan so as to make sure that this decision is not affecting the way that theclient is treated and or receives their services. Another important part of this line of questioning is that if the clients needs were not met, how was this documented?Having make that the clients needs were not met is important in accessing the staff members overall effectiveness in their treatment plan. Lastly, it is important to card whether or not the client was satisfied with the services they received so that the staff member can be clearer in the future about the services they provide as to not having any misunderstandings. As it pertains to the accusation that the staff member is frequently late, has this tardiness been properly documented? If not, are there eyewitnesses that can attest to this accusation? Was the staff member approached about this charge tard iness? If so, by who and what where the repercussions of this action? Also, was this action documented and if so how was it documented? This line of questioning is important because it grants validity or not to the accusation that the staff member is constantly tardy.For there to be action interpreted against this staff member there need to be legal documented proof that this staff member is constantly tardy. If not there is not frequently that can be done legally about this accusation unless there is some documentation stating that this individual has been reprimanded about this behavior. As it pertains to the accusation that the staff member has created conflict between them and the teacher, how was this situation handled between the twain staff members? How did the school handle this situation? Where all have actions are taken to prevent any further conflict member between the two before filing this complaint? Where these actions documented and if so how where they documented? This line of questioning is important because it relates to the validity of the complaint in general.This relates to whether or not this staff member is even in need of review or whether the school just doesnt want to deal with feuding individuals. It is important that this caseful of situation be documented every step of the way or it just becomes he said she said battle. It is important to understand how the school handled this situation so that if there are any misunderstandings about the service rendered at the school by the staff member that these issues be unyielding so that the main focus is on the clients. In special cases such as with disclosure of pertinent information in regard to communicable diseases, this breach of security poses a huge impact as it pertains to persevering confidentiality and services provided.Although the sharing of information with other healthcare professionals is important in providing effective patient care, if a breach of confidentiality as oc curred and shared amongst other unaware of the contents of the patients history, this disclosure without consent can pose a risk based on standard infection control procedures, as well as exposure-prone risks undertaken in primary care.In such circumstances, in order to repair the relationship once a breach of confidentiality has been made, the director must adequately acknowledge and apologize for the mishap. Ensure that the client understands that this is not how business is normally conducted and that HIPPA laws and regulations are taken seriously within the organization. To chink that this does not happen again, there should be a mandatory information centered on client confidentiality and rules and regulations of HIPPA, and certificate of completions could be provided to the client to ensure that they are aware of your dedication to mend the relationship.ReferencesBord, J.D, DDS MSD MA, Burke, W., MD Ph.D., & Dudzinski, D.M.., Ph.D. MTS (2013).Confidentiality. Ethics in Medic ine. University of Washington School of Medicine. Retrieved from https//depts.washington.edu/bioethx/topics/confiden.html Confidentiality case study Serious Communicable Diseases. prevalent Medical Council Working With doctors working for patients. Retrieved fromhttp//www.gmcuk.org/guidance/ethical_guidance/confidentiality_serious_communicable_diseases.asp Merriam Webster., Provision. (2014). Retrieved September 1, 2014.